Crave Connection - In Product

Episode #7 How to Balance Commerciality & User Delight.

• Adrienne Howlett - Founder of In Product • Season 1 • Episode 7

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0:00 | 42:56

This podcast is a follow-up from our recent In Product Meetup, hosted in collaboration with Popsa, where we explored the tension (and opportunity) in balancing commercial success with user delight.

In this group episode, four brilliant voices from the event share their views and lived experience 👇

Oliver McQuitty - Director of Product at Popsa

Nayab Majid - Founder at Sageeai

Spencer Wilton - Product Design Manager at Popsa

Maria Kucheryavaya - CPO at Beauty Pie

 âœ… What it means to "think like a founder" inside product teams
 âœ… The risks and rewards of product teams owning revenue
 âœ… How to advocate for design quality and engineering craft when metrics dominate
 âœ… The importance of judgement, taste, and product intuition
 âœ… Where to flex when compromises are needed — design, function, or something else?
 âœ… Real-life strategies for aligning product and commercial goals without creating friction

We also reflect on an important idea shared at the event by Katherine, who couldn’t join the podcast:
→ How do we work in the grey space between measurable impact and meaningful value?

We hope this episode gives you language, inspiration, and perspective to bring back to your own product teams, and helps you navigate this tricky but essential balance.